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Privacy Policy

Privacy Policy for Pencil Box Solutions

Last updated: 11/06/2024

At Pencil Box Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect your data when you subscribe to our online video service intended for teachers and those who care for the social and emotional support of children.

Please read this Privacy Policy carefully. By using our services, you agree to the collection, use, and sharing of your information as described in this policy.

1. Information We Collect We collect different types of information to provide, improve, and personalize our services:

a. Personal Information:
When you subscribe to our service or create an account, we collect personal information, including but not limited to:

  • Full name
  • Email address
  • School or institution name
  • Subscription plan and billing information
  • Profile preferences (e.g., areas of teaching, subject focus)

b. Payment Information:
To process payments for your subscription, we collect payment details, including credit card information or other payment methods. Note that we use Stripe, a secure third-party payment processor to handle this information. We do not store your payment details on our servers.

c. Usage Data:
We collect data on how you interact with our platform, including:

  • Videos you watch
  • Time spent on the platform
  • Interactions with video content (e.g., likes, comments, or ratings)
  • Device and browser information, including IP address
  • Information related to technical performance, such as error logs or crashes

d. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience, analyze trends, and administer the service. Cookies may collect information such as:

  • Device information (e.g., browser type, language preferences)
  • User behavior on our platform (e.g., pages visited, actions taken)

For more information on how we use cookies, please refer to our Cookie Policy (*see below).

2. How We Use Your Information We use the information we collect for the following purposes:

  • To Provide Our Services:
    To create and manage your account, provide video content, and respond to your requests or support inquiries.
  • To Personalize Your Experience:
    To customize video recommendations and make our platform more relevant to your teaching needs.
  • To Process Payments:
    To handle billing and payment for subscriptions, including renewing or updating subscription plans.
  • To Improve Our Service:
    To analyze usage patterns, identify bugs or issues, and enhance the functionality and content of the platform.
  • To Communicate with You:
    To send administrative emails (e.g., confirmation of subscription, updates to policies, service interruptions) and marketing communications (e.g., promotional offers, new content) if you opt-in to receive them.
  • For Legal and Security Purposes:
    To comply with legal obligations, resolve disputes, and enforce our terms of service.

3. Sharing Your Information We will not share your personal information with third parties except in the following cases:

  • With Service Providers:
    We may share your information with trusted third-party vendors or service providers who help us operate the platform, process payments, or send communications (e.g., Stripe and MailChimp, for example). These providers are required to keep your information secure and only use it for the specific purposes we authorize.
  • For Legal Reasons:
    We may disclose your personal information if required by law, or to protect our rights, the rights of others, or to prevent fraud or abuse.
  • Business Transfers:
    If we undergo a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. 

4. Data Security We strive to take reasonable measures to protect the security of your personal information. We endeavor to employ industry-standard encryption and secure servers to help safeguard your data. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights and Choices Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access and Update Your Information:
    You can access, update, or correct your personal information at any time through your account settings.
  • Opt-Out of Marketing Communications:
    You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in the email or by contacting us directly at selempowers@pencilboxsolutions.org.
  • Request Data Deletion:
    You can request that we delete your personal information by contacting us at selempowers@pencilboxsolutions.org. Please note that certain data may be retained for legal or business purposes (e.g., for tax reporting or fraud prevention).
  • Data Portability:
    You may request a copy of your personal information in a structured, commonly used format.
  • Withdraw Consent:
    If you have consented to the collection of your data for specific purposes, you can withdraw your consent at any time.

6. Data Retention We will retain your personal information for as long as your account is active or as needed to provide you with services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you close your account, we may retain some of your data in backup or archive copies for a reasonable period to comply with legal obligations.

7. Children’s Privacy Because our services are intended by adults and shown to children under the age of 13 we care deeply about the privacy and safety of children. We do not collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

If you are a parent or guardian and believe we may have collected information from a child, please contact us at selempowers@pencilboxsolutions.org.

8. International Data Transfers If you are accessing our platform from outside the United States, Canada, Mexico, or the European Union, please note that your data may be transferred to and processed in a country that may have different data protection laws than your country of residence.

By using our services, you consent to the transfer of your data to the United States or other locations where we operate.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pencil Box Solutions: selempowers@pencilboxsolutions.org, 525 Main Street, PO Box#120035, Saint Paul, Minnesota 55112

End of Privacy Policy

*Cookie Policy for Pencil Box Solutions

Last updated: 11/07/2024

At Pencil Box Solutions, we use cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and personalize content. This Cookie Policy explains how we use cookies, the types of cookies we use, and your choices regarding cookies.

By using our website, mobile application, or any other services that link to this Cookie Policy (collectively, the “Service”), you consent to the use of cookies as outlined below. If you do not agree to the use of cookies, you should adjust your browser settings or refrain from using our Service.

1. What Are Cookies?

Cookies are small text files stored on your device (e.g., computer, tablet, or smartphone) when you visit a website. They enable the website to recognize your device and store certain information to improve your experience, such as remembering your login details, preferences, or settings.

Cookies may be set by the website you’re visiting (first-party cookies) or by third parties (third-party cookies). Cookies can also be classified as either session cookies (which are deleted when you close your browser) or persistent cookies (which remain on your device for a set period or until manually deleted).

2. Types of Cookies We Use

We use several types of cookies for various purposes to enhance your experience of our service.

Essential Cookies: These cookies are necessary for the basic functionality of the Service, such as logging in, navigating the platform, and accessing protected content. Without these cookies, the Service may not work properly.

Examples: Session cookies for user authentication and maintaining session information during browsing.

Performance Cookies: These cookies collect information about how you interact with our Service, such as pages visited, time spent on the site, and any errors encountered. This helps us improve the performance of our website and understand user behavior.

Examples: Google Analytics cookies for website traffic analysis. Cookies used for tracking usage patterns (e.g., page load times).

Functionality Cookies: These cookies allow us to remember your preferences and provide you with a more personalized experience. For example, we may use these cookies to remember language preferences or login details across sessions.

Examples: Language preference cookies. Cookies remembering your login credentials or settings.

Targeting or Advertising Cookies: These cookies are used to track your browsing habits and deliver targeted advertising based on your interests. They are typically placed by third-party advertisers with our permission.

Examples: Google AdWords or Facebook Pixel cookies for serving targeted ads. Cookies used to track the effectiveness of our advertising campaigns.

Social Media Cookies: These cookies are used to integrate social media platforms (such as Facebook, Twitter, LinkedIn, etc.) into our Service. They allow you to share content with others and interact with our social media pages.

Examples: Facebook, Instagram, or Linkedin social plugins (e.g., “Like” button) cookies.

Third-Party Cookies: We may use third-party service providers (such as analytics tools, advertising platforms, and social media services) that place cookies on your device when you use our service. These third-party cookies may track your browsing behavior across multiple websites and services to deliver more personalized content and ads.

We do not control the use of these third-party cookies, and they are governed by the privacy policies of the third parties that set them.

Examples: Google Analytics (for website usage tracking). Facebook and Instagram (for analytical targeting). Mailchimp (for social media and CRM tools). For more information on how third-party cookies work, you can refer to the privacy policies of these third-party providers.

3. How to Manage Cookies

You can control and manage cookies in several ways:

Browser Settings: Most web browsers allow you to control cookies through their settings. You can configure your browser to block or delete cookies, or to alert you when a cookie is being set. You can also set preferences for first-party and third-party cookies separately.

To manage cookies, you can use the following links for the most popular browsers:

[Google Chrome](https://support.google.com/chrome/answer/95647)

[Mozilla Firefox] (https://support.mozilla.org/en-US/kb/enable-

and-disable-cookies-website-preferences)

[Safari](https://support.apple.com/en-us/HT201265)

[Microsoft Edge] (https://support.microsoft.com/en-us/microsoft- edge/privacy-and-services-settings-in-microsoft-edge)

4. Opt-Out of Personalized Ads

If you do not wish to receive targeted advertising, you can opt-out through the following platforms:

Google Ads: [Google Ad Settings](https://adssettings.google.com/)

Facebook: [Facebook Ad Preferences] (https://www.facebook.com/adpreferences)

Note that even if you choose to opt out of personalized ads, you may still see ads, but they may not be tailored to your interests.

Do Not Track (DNT): Some browsers offer a “Do Not Track” feature that allows you to opt-out of tracking by websites and third parties. Please note that while we honor DNT signals, not all websites and services may comply with them.

Changes to This Cookie Policy: We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies.

5. The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) have several requirements related to cookies and student data privacy that apply to school districts. By agreeing to the terms and conditions of Pencil Box Solutions you are waiving the responsibility of Pencil Box Solutions to be held liable for any negligence.

6. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:  Pencil Box Solutions: selempowers@pencilboxsolutions.org, 525 Main Street, PO Box#120035, Saint Paul, Minnesota 55112

 

End of Cookie Policy